Bilingual Inbound/ Outbound Sales Agent

Job Description

Job Description

Job Description

Now Hiring: Bilingual Inbound/Outbound Sales Agent – Join a Growing, High-Energy Team!

Do you thrive in a fast-paced environment? Love connecting with people? Looking to start or grow your career in customer service and sales with a company that actually invests in YOU?

If yes — this is your chance.

The Acquisition Group, one of Canada’s most trusted marketing and consulting firms, is expanding our call center team to represent our valued client, TELUS Communications. We are looking for motivated, positive, and ambitious individuals ready to build a long-term career.

What You'll Do:

• Educating customers on TELUS products and services by clearly explaining features, benefits, and promotions.
• Making outbound calls to create awareness in the community about available services and upcoming offers.
• Handling inbound calls to address customer inquiries, resolve concerns, and provide accurate information.
• Actively listening to customer needs and offering clear, helpful answers to their questions.
• Delivering an excellent customer experience while maintaining confidentiality and professionalism at all times.
• Working collaboratively with a supportive and passionate team to ensure a best-in-class customer experience.

What Makes You a Great Fit:

• A genuine passion for sales and a natural interest in engaging with people.
• Strong phone etiquette with clear, confident, and professional communication.
• An empathetic and caring approach to understanding and supporting customer needs.
• A solid work ethic with the drive to meet goals and deliver consistent results.
• Excellent ability to work independently, multitask, and manage time effectively.

Additional Requirements:

• Bilingual in French/Spanish/Korean and English (mandatory)
• Ability to work full-time: Monday to Friday: 7:50 AM – 3:50 PM OR 11:00 AM – 7:00 PM; Weekends: 9:00 AM – 5:00 PM (up to twice per month)
• Ability to pass a Criminal Background Check
• Previous experience in customer service, sales, or a call center is preferred but not required.
• Must be 19 years of age or older.

Why You’ll Love Working With Us:

• A Supportive Team Environment: Join a family of passionate professionals where collaboration and mutual support are valued.
• Competitive Compensation: Enjoy an hourly salary paired with uncapped commissions, ensuring your dedication and success are always recognized and rewarded.
• Career Advancement: Every leader in our organization started with an entry level role. Growth isn’t just possible—it’s encouraged and actively supported.
• Annual Gala: Celebrate success in style at our end-of-year event with awards, entertainment, and recognition for top performers.
• Autonomy: Take ownership of your workday and manage your time effectively while meeting goals.
• Recognition: From monthly shoutouts to year-round incentives, hard work and achievements are always acknowledged.
• Work Hard, Play Hard: Enjoy a dynamic environment where effort is rewarded and team spirit is celebrated.

Your next big opportunity is here! Join a team that celebrates hard work, nurtures talent, and believes in your potential—apply today and start building your exciting career with The Acquisition Group!

THE ACQUISITION GROUP IS WHERE YOUR FUTURE STARTS

The Acquisition Group is all about the future. We look forward to and look towards the next big thing, and that includes you and your career. We are an industry leader in growth and our customer acquisition programs have positioned us as the go-to marketing consulting firm for industry leaders looking to build on their success.

We have achieved all this because of the amazing people in our court. We’ve trained those people from the ground up, and in the process developed accredited leadership and skill development programs. No matter what your background is, or what level of experience you have, we are here to help you learn, grow and succeed.

We will help you make the jump from not sure what to do, and not happy doing it, to doing something great.

www.theacquisitiongroup.com

Company Description

THE ACQUISITION GROUP IS WHERE YOUR FUTURE STARTS\r\n\r\nThe Acquisition Group is all about the future. We look forward to and look towards the next big thing, and that includes you and your career. We are an industry leader in growth and our customer acquisition programs have positioned us as the go-to marketing consulting firm for industry leaders looking to build on their success.\r\n\r\nWe have achieved all this because of the amazing people in our court. We’ve trained those people from the ground up, and in the process developed accredited leadership and skill development programs. No matter what your background is, or what level of experience you have, we are here to help you learn, grow and succeed.\r\n\r\nWe will help you make the jump from not sure what to do, and not happy doing it, to doing something great.\r\n\r\nwww.theacquisitiongroup.com