Posted:
Job Description
Job Description
Job Description
Salary:
Business Development Manager
The Business Development Manager (BDM) is responsible for driving new monthly recurring revenue (MRR) by generating, qualifying, and closing net-new business for our Managed Services Provider (MSP). This role requires high outbound activity, including cold calling, door knocking, in-person visits, and local market engagement. The BDM focuses on building a predictable pipeline of SMB and mid-market clients and positioning our IT, cybersecurity, and cloud solutions to meet their business needs.
Key Focus Areas
- New MRR Generation: Primary objective is to secure new monthly recurring revenue for managed services and cybersecurity offerings.
- Outbound Prospecting: Cold calling, door knocking, emails, social outreach, and community engagement.
- Pipeline Development: Build and manage a consistent flow of qualified leads.
- Local Business Penetration: Regular visits to nearby SMBs, participation in community events, and in-person relationship building.
- Solution Positioning: Deliver clear value propositions for managed IT, M365, cybersecurity, cloud, and BCDR services.
- Collaboration: Work with technical teams to prepare scopes, quotes, and proposals.
- Activity Metrics: Achieve and exceed daily/weekly outreach KPIs.
- Full Sales Cycle: From outreach discovery proposal negotiation close.
- CRM Accuracy: Maintain clean, accurate, and up-to-date CRM data.
- Competitive Awareness: Stay informed on local MSP competition and market trends.
Full Responsibilities
Outbound Sales & Prospecting
- Conduct a high volume of daily cold calls to targeted SMB and mid-market prospects.
- Perform in-person visits and door knocking to generate new local leads.
- Build outreach lists and execute multi-touch prospecting sequences (calls, emails, LinkedIn, drop-ins).
- Attend networking events, business associations, chambers of commerce, and local meetups to identify prospects.
Pipeline & Opportunity Management
- Create, manage, and maintain a robust pipeline aligned to MRR targets.
- Qualify leads to understand IT pain points, current providers, and business requirements.
- Schedule discovery meetings and coordinate technical assessments when required.
- Track all activities, opportunities, and communications within the CRM.
Sales Cycle Ownership
- Lead the full sales process from initial contact to closed-won.
- Conduct discovery calls, onsite meetings, and solution presentations.
- Work with internal engineers or vCIO to build accurate scopes of work and proposals.
- Deliver quotes, negotiate pricing, and secure signed agreements.
- Ensure smooth handoff to onboarding/operations teams.
Reporting & KPIs
- Meet or exceed weekly outreach metrics (calls, emails, door knocks, meetings).
- Hit quarterly and annual MRR targets for net-new business.
- Forecast pipeline accurately and report on progress regularly.
- Maintain high proposal-to-close rates through consistent follow-up and communication.