Cashier, Winnipeg Airport

Job Description

<h3>Job Description</h3><p>Job Description<p>Description<p>Cashier responsible for operating a specified parking lot by performing cash transactions and providing excellent customer service. The Cashier ensures proper ticket handling and guest payments while delivering service that exceeds our customer/client’s expectations. The Cashier is responsible for taking payments and assisting guests as they enter or exit the property. The Cashier works closely with fellow team members, Operation Manager, and/or Shift Supervisor to ensure that cash handling procedures as well as safety standards are met at all times. </p><br />Key Responsibilities<ul><li>Responsible for performing cash transactions with accuracy and precision </li><li>Keeping your cash organized and knowing what you have on hand </li><li>Ensuring your cash and tickets are sorted throughout the day </li><li>Preparing your cash control/summary sheets with accuracy and neatness </li><li>Reporting all overages and shortages </li><li>Making sure you plan ahead to have adequate change on hand </li><li>Completing all Reimagined documents completely, accurately and neatly </li><li>Responsible for keeping work environment neat and organized at all times </li><li>Cleaning and organizing the interior of booth </li><li>Cleaning the booth windows </li><li>Ensuring the signage and equipment on the lot is continuously wiped down and free of vandalism and graffiti </li><li>Walking through the parking lot and picking up any excess garbage and changing bags in garbage cans </li><li>Ensuring supplies are properly stacked and organized at all times </li><li>Responsible for maintaining a safe and secure work environment </li><li>Ensuring the windows and doors are locked and cash is taken with you if you have to leave the booth for any reason </li><li>Securing your monies and control sheets by putting them in a deposit bag and keeping it secure prior to their deposit </li><li>Report all odd occurrences or strange persons on the lot to your supervisor immediately </li><li>Responsible for being punctual and ensuring that your timecard is punched at the beginning and end of your shift </li><li>Adhering to the Reimagined dress code for proper attire and grooming </li><li>Responsible for adhering to all company policies and procedures </li><li>Resolving customer complaints quickly and efficiently </li><li>Providing exceptional customer service by being pleasant, courteous and helpful to customers </li><li>Greet arriving and departing guests in a friendly and courteous manner </li><li>Use respectful communication to assist guests with their questions, problems, and concerns; relay information to shift or Operations Manager as necessary </li><li>Issue and or collect visitor parking tickets </li><li>Match visitor ticket forms when original tickets cannot located </li><li>Complete shift/daily reconciliation of receipts, cash, and charges; accurately account for all funds within cashier drawer </li><li>Perform revenue drops following specific location procedures </li><li>Maintain a clean, orderly, and safe work area in and around the cashier’s booth </li><li>Answers telephone in a prompt and courteous manner, when required </li><li>Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead </li><li>Communicate professionally at all times with guests, client, and teammates </li><li>Other duties as may be assigned </li></ul><p><br /></p><br />Skills, Knowledge and Expertise<ul><li>Excellent customer service and communication skills </li><li>Ability to verbally communicate with guests </li><li>Ability to learn quickly and use sound decision making to thrive in fast-paced environments</li><li>At least 18 years of age </li><li>Basic math skills </li><li>Experience with cash handling is an asset </li><li>Previous customer service experience, preferred </li></ul><p><br /></p><br />Benefits<p>Per Collective Agreement </p></p></p>