Head of Key Accounts, Canada

Job Description

As Head of Sales, Canada, you will shape and execute our wholesale vision across the region, reporting to the Sr. Director of Sales, North America. You’ll lead a talented team focused on building premium retail partnerships, driving sustained commercial growth, and amplifying On’s presence across key doors. This role blends strategic leadership, operational excellence, account stewardship, and cross-functional influence to ensure On shows up with consistency, energy, and ambition in the Canadian market.

Your Mission

• Lead the Canadian wholesale team, fostering a collaborative, inclusive, and high-performance culture rooted in clarity, accountability, and shared purpose
• Shape and execute the Canadian sales strategy, bringing On’s brand to life through premium, future-focused partnerships that reflect both regional opportunities and global ambition
• Lead channel-specific growth planning and account distribution strategy across the Canadian wholesale landscape, ensuring alignment with On’s global positioning and local market needs
• Own revenue planning, forecasting, and account-level P&L management, ensuring disciplined execution across seasonal targets, product categories (footwear, apparel, accessories), and channels (run specialty, outdoor, all day)
• Represent the Canadian market in regional and global planning conversations, bringing local insights to inform go-to-market strategies, assortment planning, and partner development
• Build trusted, long-term relationships with leading retailers, driving best-in-class sell-in and sell-through performance while elevating brand experience at every consumer touchpoint
• Collaborate cross-functionally with Merchandising, Product, Marketing, Digital, and Retail Experience to lead holistic go-to-market planning and ensure consistent, premium execution
• Attract and develop exceptional talent, cultivating a connected, purpose-driven team culture where individuals are empowered to grow, lead, and deliver with impact

Your story

• 10+ years of experience in sales, buying, or merchandising, with a strong track record of driving impact in premium or performance-oriented brands within footwear or apparel industries
• 3+ years of people leadership experience, with demonstrated ability to build, scale, and motivate high-performing teams
• Strong understanding of the Canadian retail landscape, including regional market dynamics and premium partner expectations
• Experience leading account strategy and driving results in fast-paced, high-growth environments, while staying grounded in planning, process, and commercial discipline
• Known for building trust and alignment across internal teams and external partners, bringing a collaborative, solutions-oriented mindset
• Adept at using data and sales analytics to drive account planning, performance optimization, and market opportunity sizing
• Willingness to travel up to 50%, flexing to business needs across seasons and strategic priorities

About the Team

The North American sales team is responsible for driving commercial growth and deepening our partnerships across the region. This team plays a key role in shaping go-to-market execution and ensuring our retail partners bring On to life in a premium and consistent way. We work at the intersection of performance and partnership, balancing data-driven decision-making with strong, long-term account relationships. This team works across territories and account types, traveling coast to coast to build relationships, drive sell-in and sell-through, and ensure On shows up with excellence at every retailer.

What sets us apart is our mindset of doing the right thing. Giving up the quick wins of today for the more meaningful, long-lasting benefits of tomorrow. True entrepreneurship means focusing on the bigger picture to make a lasting, positive impact.

What we offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.

Step One:

It starts with you...

You'll start by submitting your application to a specific role.

We try to keep this step as simple as possible. We do get a lot of applications, but we review them all. We ask that you allow around 14 days for us to come back to you with a response. If you are a good fit to the role, someone will follow up with you within that window. If you didn't receive a reply, or were unsuccessful this time around, we encourage you to look for other possible matches at On.