Hotel Manager – Limited Service Property

Job Description

<p>An established and well-recognized limited-service hotel in Nanaimo is seeking a hands-on, results-driven Hotel Manager to lead daily operations, maintain high guest satisfaction, and ensure smooth, efficient performance across all departments. This role offers the opportunity to manage a respected property in one of Vancouver Island’s most vibrant and scenic communities. This property offers comfortable accommodations for both leisure and business travellers, with a focus on warm hospitality, clean and well-maintained facilities, and value-driven service. Amenities include well-appointed guestrooms, meeting space, breakfast service, and on-site parking. Reporting to ownership, the Hotel Manager will be responsible for the overall success of the property, ensuring operational excellence, profitability, and brand standards compliance while fostering a positive work environment. This is a highly visible, hands-on role suited to a leader who thrives in a service-oriented and team-focused setting. $75,000 - $85,000+ plus potential bonus</p><p><br></p><p><strong>Description</strong></p><ul><li>Oversee all aspects of daily operations, including front desk, housekeeping, maintenance, and food service.</li><li>Maintain high standards of guest service, ensuring prompt resolution of issues and consistent delivery of a positive guest experience.</li><li>Manage budgets, control costs, and optimize revenues through strategic planning and effective operational management.</li><li>Lead recruitment, training, scheduling, and performance management of staff.</li><li>Ensure compliance with safety, health, and operational standards.</li><li>Monitor property condition and coordinate maintenance and capital improvements as required.</li><li>Prepare and present regular operational and financial reports to ownership.</li></ul><p><br></p><p><strong>Requirements</strong></p><ul><li>Proven leadership experience in hotel operations, ideally in a limited-service environment.</li><li>Strong business and financial acumen with a track record of meeting revenue and expense targets.</li><li>Excellent interpersonal and communication skills, with the ability to motivate and manage diverse teams.</li><li>Hands-on approach with a focus on guest satisfaction and operational efficiency.</li><li>Proficiency with hotel management systems and Microsoft Office Suite.</li><li>Ability to work flexible hours, including weekends and holidays, as needed.</li></ul><p><br></p><p><strong>Corporate Culture</strong></p><ul><li>Competitive salary commensurate with experience</li><li>Performance-based incentives</li><li>Benefits package</li><li>Opportunity to live and work in Nanaimo, a gateway to Vancouver Island’s natural beauty and outdoor lifestyle</li></ul><p><br></p><p>Contact Carmen MacKeage at 403.670.9101 x5 or submit your resume in confidence below.</p>