Job Description
Job Purpose
The Network Engineer IV serves as a senior technical resource within the OnX Canada infrastructure team. In addition to advanced troubleshooting, repair, and maintenance, this role leads network design, high-level architecture planning, and complex project execution. The Engineer IV will serve as a subject matter expert, mentor junior engineers, and ensure customer networks operate at peak efficiency and security.
Essential Functions
- Lead complex network design, configuration, and implementation projects.
- Provide advanced troubleshooting and root cause analysis for critical issues.
- Oversee creation and maintenance of system documentation, diagrams, and operational procedures.
- Perform network capacity analysis and proactively plan upgrades or adjustments.
- Act as a technical escalation point for Network Engineers II and other team members.
- Participate in and lead on-call support rotations for critical incidents.
- Perform onsite work at customer locations and oversee vendor coordination.
- Please note that shift work may be required for this position
Education
- Bachelor's degree in a related field or equivalent experience.
- Cisco CCNP (required) or CCIE certification strongly preferred.
- Network+ certification.
Experience/Background
- 10+ years enterprise IT infrastructure networking experience.
- Proven experience in mission-critical, 24x7 high availability environments.
- Mastery of troubleshooting tools such as ping, traceroute, nslookup, dig, Wireshark.
- Advanced understanding of IP subnetting and variable length subnet masks.
- Expertise with dynamic routing protocols (BGP, OSPF, EIGRP, RIP) and longest-match qualifier concepts.
- Experience with Cisco Security Cloud and Cisco Secure Access is a plus
- Experience with Infoblox
- Advanced experience with wireless controllers and access points administration and troubleshooting.
- Extensive hands on experience in the configuration and management of Cisco ACI, VxLAN EVPN, Cisco Nexus Dashboard, SD-Access, SD-WAN
- Strong working knowledge of Cisco products and technologies, such as Umbrella, wireless, Catalyst Center, ISE (TACACS, MAB, Dot1x), SNA
- Experience with stateful and Next Generation Firewalls including Fortinet, Palo Alto, Cisco ASA and FTD+FMC, CheckPoint.
- Experience setting up Site-to-Site VPNs along with client VPNs
- Significant experience with hybrid or blended cloud/on-prem environments (AWS, Azure).
Special Knowledge/Skills
- Ability to analysis and improve on existing systems and architectures.
- Able to function efficiently in a multi-task environment and work under pressure.
- Expert communication skills, including the ability to document and demonstrate procedures and processes.
- A strong team player, strong interpersonal and team building skills
- Other industry certifications (e.g. VMware, Microsoft Certifications) definite assets.
- ITIL certification is preferred.
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Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.