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Toronto, Canada Netomi Lead / Senior Product Manager Analytics, Evals & Conversational BI (Agen[...]

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Toronto, Canada

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Job Description

Why Here?

Netomi leads agentic AI for enterprise customer experience, partnering with brands like Delta Airlines, MetLife, MGM, and United. The platform enables scalable automation across chat, email, and voice channels. Agentic Studio serves as the measurement layer for building, operating, and improving agentic CX reliably.

What Will You Do?

As a Lead / Senior Product Manager Analytics, Evals & Conversational BI (Agentic Studio) at Netomi, you will define and execute the Analytics roadmap with clear sequencing and adoption targets. You will partner with Data Science to productize evals, calibration, and drift tracking. Additionally, you will standardize telemetry with Engineering and drive cohesive UX across workflows.


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