Customer Service Representative

Job Description

<h3>Job Description</h3><p>Job Description<p>Salary: <br /><p>Are you ready to be part of a growing and exciting industry that makes a real impact? Were looking for a Customer Service Representative to join our dynamic team in the metal recycling industry. In this role, youll be the first point of contact for our customersyour positive attitude, strong communication skills, and dedication to service excellence will be key to our continued success. The ideal candidate will thrive in a fast-paced environment and be passionate about delivering great customer experiences.</p><p><br /></p><p>Why Youll Love This Role:</p><p>As a Customer Service Representative, you wont just be filling a position; youll play a key role in ensuring our customer service is exceptional while supporting the efficiency of daily operations. You will enjoy working out of our state-of-the-art scale facility and warehouse while frequently interacting with customers. <br /></p><p><br /></p><p>This is a Permanent, Full-Time position, Monday to Friday, 8:00 a.m. to 4:30 p.m. <br><br></p><p>Key Responsibilities:</p><ul><li>Facilitate the customer experience from start to finish</li><li>Handle retail customer <span >payments/transactions</span> in person</li><li>Create scale tickets and enter weights and prices into our internal operating system</li><li>Receiving, sorting, and processing metal materials</li><li>Providing friendly, professional, and helpful service in customer interactions</li><li>Perform housekeeping to ensure work area cleanliness<br /></li></ul><p><br /></p><p>Qualifications:</p><ul><li>Previous experience in customer service</li><li>Excellent verbal and written communication skills</li><li>Interpersonal and problem-solving skills</li><li>A high level of accountability and integrity</li><li>Knowledge of proper cash handling procedures</li><li>Proficiency with computers</li><li>Attention to detail and excellent organizational skills</li><li>Able to lift and handle materials in a physically demanding warehouse environment</li></ul><p><br /></p><p>What We Offer:</p><ul><li>Competitive salary, comprehensive benefits package and a matching retirement savings plan</li><li>Career development, continuous learning, and growth opportunities</li><li>A safety-first workplace</li><li>Company events and social club functions</li></ul><p><br /></p><p>At Inland Steel Products, we take pride in fostering long-term team member relationships and offering opportunities for career growth and continuous learning.</p><p><br /></p><p>Ready to Make Your Mark?</p><p>If youre excited about the opportunity to work and contribute to our mission of revolutionizing the metal recycling industry, we want to hear from you! Apply today and take the first step toward an exciting new career with Inland Steel Products.</p></p></p>