Posted:
Job Description
Job Description
Job Description
VIP Host
About the Role:
We're hiring on behalf of one of Canada’s leading social gaming companies, recently recognized as a 2025 Best Workplace for its exceptional team culture and innovation.
We’re looking for a VIP Host, an exciting opportunity for someone who thrives in a high-touch, customer-facing environment and enjoys delivering exceptional service to VIP clients.
- Key Responsibilities:
- Build and manage strong relationships with VIP players
- Provide personalized support and handle escalated issues
- Collaborate with marketing to deliver custom offers and rewards
- Maintain accurate account information and manage sensitive data with discretion
- Gather feedback to help improve the overall player experience
What We're Looking For:
- 2+ years of experience in VIP support, hospitality, or customer success (gaming industry experience is a plus)
- Excellent communication skills (spoken and written English)
- Strong problem-solving skills and attention to detail
- Professional, discreet, and highly customer-focused
- Bachelor’s degree or equivalent experience
Perks & Benefits (Offered by the Client):
- Competitive salary and bonus structure
- Full benefits package: health, dental, vision, disability
- On-site amenities and free parking
- A creative, collaborative work culture
- Opportunities for growth and career advancement